Loading…
Designing Better Services A Strategic Approach from Design to Evaluation /
This book provides accessible, comprehensive guidance on service design and enables practitioners approaching the discipline for the first time to develop the strategic mindset needed to exploit its innovation potential. The opening chapters trace the origins of service design and examine its links...
| Main Authors: | , , |
|---|---|
| Corporate Author: | |
| Format: | e-Book |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2018.
|
| Edition: | 1st ed. 2018. |
| Series: | PoliMI SpringerBriefs,
|
| Subjects: | |
| Online Access: | Full-text access View in OPAC |