Designing Better Services A Strategic Approach from Design to Evaluation /

This book provides accessible, comprehensive guidance on service design and enables practitioners approaching the discipline for the first time to develop the strategic mindset needed to exploit its innovation potential. The opening chapters trace the origins of service design and examine its links...

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Detaylı Bibliyografya
Asıl Yazarlar: Foglieni, Francesca (Yazar), Villari, Beatrice (Yazar), Maffei, Stefano (Yazar)
Müşterek Yazar: SpringerLink (Online service)
Materyal Türü: e-Kitap
Dil:İngilizce
Baskı/Yayın Bilgisi: Cham : Springer International Publishing : 2018.
Imprint: Springer,
Edisyon:1st ed. 2018.
Seri Bilgileri:PoliMI SpringerBriefs,
Konular:
Industrial Management.
Technological innovations.
Service industries.
Human-machine systems.
Innovation and Technology Management.
Services.
Interaction Design.
Online Erişim:Full-text access

Internet

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