SpringerLink (Online service), Maeno, T., Sawatani, Y., & Hara, T. (2016). Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology (1st ed. 2016.). Springer Japan. https://doi.org/10.1007/978-4-431-55861-3
Chicago Style (17. basım) AtıfSpringerLink (Online service), Takashi Maeno, Yuriko Sawatani, ve Tatsunori Hara. Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology. 1st ed. 2016. Tokyo: Springer Japan, 2016. https://doi.org/10.1007/978-4-431-55861-3.
MLA (9th ed.) AtıfSpringerLink (Online service), et al. Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology. 1st ed. 2016. Springer Japan, 2016. https://doi.org/10.1007/978-4-431-55861-3.