SpringerLink (Online service), Freund, L. E., & Cellary, W. (2018). Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17−21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA (1st ed. 2018.). Springer International Publishing. https://doi.org/10.1007/978-3-319-60486-2
Chicago Style (17th ed.) CitationSpringerLink (Online service), Louis E. Freund, and Wojciech Cellary. Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17−21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA. 1st ed. 2018. Cham: Springer International Publishing, 2018. https://doi.org/10.1007/978-3-319-60486-2.
MLA (9th ed.) CitationSpringerLink (Online service), et al. Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17−21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA. 1st ed. 2018. Springer International Publishing, 2018. https://doi.org/10.1007/978-3-319-60486-2.