APA (7th ed.) Citation

SpringerLink (Online service), Sawatani, Y., Spohrer, J., Kwan, S., & Takenaka, T. (2017). Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology (1st ed. 2017.). Springer Japan. https://doi.org/10.1007/978-4-431-56074-6

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Yuriko Sawatani, James Spohrer, Stephen Kwan, and Takeshi Takenaka. Serviceology for Smart Service System: Selected Papers of the 3rd International Conference of Serviceology. 1st ed. 2017. Tokyo: Springer Japan, 2017. https://doi.org/10.1007/978-4-431-56074-6.

MLA (9th ed.) Citation

SpringerLink (Online service), et al. Serviceology for Smart Service System: Selected Papers of the 3rd International Conference of Serviceology. 1st ed. 2017. Springer Japan, 2017. https://doi.org/10.1007/978-4-431-56074-6.