Soin, S. S. (1999). Total quality essentials: Using quality tools and systems to improve and manage your business. McGraw-Hill.
Chicago Style (17. basım) AtıfSoin, Sarv Singh. Total Quality Essentials: Using Quality Tools and Systems to Improve and Manage Your Business. New York: McGraw-Hill, 1999.
MLA (9th ed.) AtıfSoin, Sarv Singh. Total Quality Essentials: Using Quality Tools and Systems to Improve and Manage Your Business. McGraw-Hill, 1999.
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