APA (7th ed.) Citation

Soin, S. S. (1999). Total quality essentials: Using quality tools and systems to improve and manage your business. McGraw-Hill.

Chicago Style (17th ed.) Citation

Soin, Sarv Singh. Total Quality Essentials: Using Quality Tools and Systems to Improve and Manage Your Business. New York: McGraw-Hill, 1999.

MLA (9th ed.) Citation

Soin, Sarv Singh. Total Quality Essentials: Using Quality Tools and Systems to Improve and Manage Your Business. McGraw-Hill, 1999.