Toyota culture : the heart and soul of the Toyota way - Liker, Jeffrey K.; Hoseus, Michael; Center for Quality People and Organizations (New York : McGraw-Hill, 2008)
The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity.
Dizin var
Includes bibliographical references (p. 549-552) and index.
Keywords: Toyota Jidōsha Kabushiki Kaisha; Corporate culture -- Case studies; Organizational effectiveness -- Case studies; Management -- Case studies; Automobile industry and trade -- Case studies; Automobiles, Foreign -- Case studies; İşletme kültürü -- Örnek olaylar; Örgütsel Etki -- Örnek olaylar; Yönetim -- Örnek olaylar; Otomobil endüstrisi ve ticaret -- Örnek olaylar; otomobiller, Yabancı -- Örnek olaylar