The innovator's dilemma : when new technologies cause great firms to fail - Christensen, Clayton M. (Boston : Harvard Business School Press, 1997)
Includes bibliographical references and index.
Keywords: Creative ability in business; İşletmede yaratıcı yetenek; Industrial management; Endüstriyel yönetim; Customer services; Müşteri hizmetleri; Success in business; İşletmede başarı