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- Kalite kontrolü
- Quality control 5
- Consumer satisfaction 1
- Customer services 1
- Hizmet endüstrisi 1
- Management 1
- Marketing 1
- Müşteri hizmetleri 1
- Pazarlama 1
- Process control 1
- Quality control_Statistical methods 1
- Quality of products 1
- Service industries 1
- Statistical methods 1
- Toplam kalite yönetimi 1
- Total quality management 1
- Tüketici tatmini 1
- Yönetim 1
- Ürün kalitesi 1
- İstatistiksel metotlar 1
- İstatistiksel yöntemler 1
- İşlem kontrolü 1
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Total quality essentials : using quality tools and systems to improve and manage your business /
Published McGraw-Hill, 1999.Book -
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