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Serviceology for Designing the Future Selected and Edited Papers of the 2nd International Conference on Serviceology /

Table of Contents: “…A Survey of Business Models in Japanese Restaurant and Retail Industries -- Employee Satisfaction Analysis in Food Service Industry - Resultant of Questionnaire to the Restaurant Staff -- Exploration of Service System and Value Co-creation Mechanism in Islamic Banking in Pakistan -- The Ordering of Fast Food Using Menu -- Evaluation of taxiing at a large airport considering customer satisfaction -- Research of the Social New Transportation Service on Electric Full Flat Floor Bus -- Analysis of business process innovation using outsourcing -- Mixed Reality Navigation on a Tablet Computer for Supporting Machine Maintenance in Wide-area Indoor Environment -- Business Structure of E-book Service as a Product Service System: A Game Theoretic Approach -- Service Field Simulator: Virtual environment display system for analyzing human behavior in service fields -- Improvement of Sharing of observations and awareness in nursing by voice tweets -- A System Promoting Cooperation Between Medicine and Dentistry Using Key Performance Indicators and Importance-Performance Analysis -- Designing the Amount of Image Delay in Tele-surgery -- Visualization of Muscle Activity during Squat Motion for Skill Education -- Extraction and Evaluation of Proficiency in Bed Care Motion for Education Service of Nursing Skill -- Exploratory Analysis on Factors of Patient Satisfaction in HCAHPS Databases -- One Cycle of Smart Access Vehicle Service Development -- The value of community for resolving social isolation -- Basic Study of Mobility of Elderly People from the Perspective of Their Emotional Value -- Workshop-based Policy Platform for Public-Private Partnership (WP5): Designing Co-Creative Policy-Making Platform for Regional Development of Nagano -- System Design of Happy Town Using Four Factors of Happiness -- Evaluation of the Productivity Improvement by Information Presentation in Surveillance Service -- Personalized Information Service Model that Reflects Individual's Will -- Ranking Smartphone Apps Based onUsers' Behavior Records -- Contribution of ICT monitoring system in Agricultural Water Management and Environmental Conservation -- A Questionnaire Assessment of the Contributing Factors to Empathy -- Evaluation of Countermeasures for Low Birthrate and Aging of the Population in a Suburban New Town -- Analysis of value co-creation between farmers and Land Improvement District in Japan through irrigation service improvement by good water quality -- Analysis of Multi-language Knowledge Communication Service in Intercultural Agricultural Support.…”
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Ecological health

Table of Contents: “…Butler -- Ecohealth through an ability studies and disability studies lens / Gregor Wolbring -- Structural vulnerability and narrative : sensitising concepts for understanding the health impacts of climate change / Rebecca Moran, Julie Hollenbeck, Cassandra Phoenix -- Health and environmental politics in the United States : a historical perspective / Jennifer Thomson -- Exploring the links between HIV/AIDS and forests in Malawi : morbidity, mortality, and changing dependence on forest resources / Joleen Timko -- Drops and hot stones : towards integrated urban planning in terms of water scarcity and health issues in Leh Town, Ladakh, India / Daphne Gondhalekar ... [et al.] -- The ecology of dying : commodity chains, governance, and the medicalization of end-of-life care / Christine Vatovec, Laura Senier, Michael Mayerfeld Bell -- Why is an integrated social-ecological systems (ISES) lens needed to explain causes and determinants of disease? …”
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Reshaping Poland's Community after Communism Ordinary Celebrations / by Chmielewska-Szlajfer, Helena

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