Invitations to Tender for Facility Management Services Process Mapping, Service Specifications and Innovative Scenarios /

This book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing i...

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Bibliographic Details
Main Authors: Talamo, Cinzia (Author), Atta, Nazly (Author)
Corporate Author: SpringerLink (Online service)
Format: e-Book
Language:English
Published: Cham : Springer International Publishing : Imprint: Springer, 2019.
Edition:1st ed. 2019.
Series:Springer Tracts in Civil Engineering,
Subjects:
Facility management.
Project management.
Application software.
Facility Management.
Project Management.
Computer and Information Systems Applications.
Online Access:Full-text access
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Table of Contents:
  • Introduction
  • Tendering process and Facility Management Agreements. The role of Invitation to Tender
  • "Process approach" to external FM service provision
  • FM services and Organizational structures Management of FM-related Information
  • FM Service Monitoring and Control
  • FM Service Quality and Requirements
  • Analytical framework for ITTs
  • FM services Procurement and Management: scenarios of innovation
  • Conclusions
  • Glossary.

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