Multidimensional Analysis of Conversational Telephone Speech

This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are i...

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Detaylı Bibliyografya
Yazar: Köster, Friedemann (Yazar)
Müşterek Yazar: SpringerLink (Online service)
Materyal Türü: e-Kitap
Dil:İngilizce
Baskı/Yayın Bilgisi: Singapore : Springer Nature Singapore : Imprint: Springer, 2018.
Edisyon:1st ed. 2018.
Seri Bilgileri:T-Labs Series in Telecommunication Services,
Konular:
Signal processing.
Application software.
Customer services.
Signal, Speech and Image Processing.
Computer and Information Systems Applications.
Customer Service and Call Center.
Online Erişim:Full-text access
OPAC'ta görüntüle
İçindekiler:
  • Introduction
  • Fundamentals
  • Speech Quality in a Telephone Conversation
  • Perceptual Quality Space in a Telephone Conversation
  • Direct Scaling of Perceptual Dimensions in a Conversational Situation
  • Conversational Validation Experiments
  • Resulting Quality Profile in a Telephone Conversation
  • Instrumental Diagnostic Conversational Quality Modeling
  • Conclusions.

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