Linguistic Ethnography of a Multilingual Call Center London Calling /

'This book provides a fresh and insightful exploration into how call centre agents develop and use language at work. The researcher was able to do this because of her unique position within this workplace: she being one of the agents herself. This allowed her to provide a deep ethnographic acco...

Full description

Bibliographic Details
Main Author: Woydack, Johanna (Author)
Corporate Author: SpringerLink (Online service)
Format: e-Book
Language:English
Published: Cham : Springer International Publishing : 2019.
Imprint: Palgrave Macmillan,
Edition:1st ed. 2019.
Series:Communicating in Professions and Organizations,
Subjects:
Linguistics > Methodology.
Ethnology.
Anthropological linguistics.
Multilingualism.
Sociolinguistics.
Industrial sociology.
Research Methods in Language and Linguistics.
Ethnography.
Linguistic Anthropology.
Sociology of Work.
Online Access:Full-text access

Internet

Full-text access

Merkez Kütüphane

Holdings details from Merkez Kütüphane
Copy UnknownBarcode

Similar Items